Terms of Use

Voici la traduction en anglais :

Article 1 – PURPOSE

The company Bleexi offers its own products for sale on the Site, hereinafter referred to as the “Products” or “Accessories”.

The owner and/or publisher is a company.

These General Terms and Conditions of Sale (GTCS) define and specify the rights and obligations of Bleexi and of Buyers wishing to make a purchase on the Site.

Article 2 – SCOPE OF APPLICATION

These GTCS apply, without restriction or reservation, to all sales of Products made on the website www.bleexi.com.

Any order placed online on the Site constitutes an offer to purchase governed by these GTCS, which prevail over any other purchase condition.

The Buyer declares that they have read the GTCS and fully and unreservedly accept them.

The GTCS are accessible at any time on the Site and prevail, where applicable, over any other version or contradictory document.

Bleexi reserves the right to modify all or part of its GTCS at any time. Any new condition automatically comes into effect, it being specified that the version applicable to the Buyer is the one in force on the Site on the date of the order.

The invalidity of one of the clauses of the GTCS shall not result in the invalidity of the other clauses, which remain fully applicable.

The fact that Bleexi does not invoke a clause of these GTCS at a given time shall not be interpreted as a waiver of its right to invoke it later.

Article 3 – PRODUCT CHARACTERISTICS

The Products offered for sale on the Site are accompanied by a description allowing the Buyer to know, in particular, their main and essential characteristics as well as the delivery times.

The Buyer is required to consult the description of each Product and Accessory offered by Bleexi before placing any order.

The choice and purchase of a Product or Accessory are the sole responsibility of the Buyer.

The photographs and illustrations presented on the Site have no contractual value and shall not engage the liability of Bleexi.

Offers for Products and Accessories are valid while stocks last.

Article 4 – ORDERS

4.1. Placing an Order

To place an order, the Buyer must create a customer account. If they already have one, they may log in using their email address and password.

The Buyer must:

Add the selected Products to their cart
Check and validate their cart
Log in to their customer account or create a new one
Provide the information required for delivery
Choose a delivery method
Choose a payment method and expressly accept the GTCS
Be redirected to the secure payment site in order to validate the payment

The Buyer may check the details of their order, its total price, and correct any errors before payment.

The registration of the order is effective when the Buyer accepts the GTCS by ticking the box provided for this purpose and then validates their order.

This validation constitutes full acceptance of these GTCS.

The Buyer’s final consent is materialized by the validation of their banking information: card number, expiration date, and security code.

A confirmation email will be sent immediately by Bleexi.

Any order will only be taken into account after acceptance of payment.

Bleexi reserves the right to cancel or refuse any order, particularly in the event of:

Force majeure
Payment incident
Abnormally high quantities incompatible with consumer use
Dispute relating to a previous order
Suspicion of fraud
Repeated failure to comply with withdrawal conditions
Obvious error in the price or product characteristics
Stock unavailability

For any question relating to order tracking:

📧 contact@bleexi.com

4.2. Product Availability

Placing an order implies acceptance of the prices, fees, and descriptions of the Products offered for sale.

Bleexi undertakes to honor orders within the limits of available stock.

In the event of unavailability after an order has been placed, Bleexi will inform the Buyer as soon as possible of restocking or definitive unavailability of the Product.

The Product concerned will then be refunded using the same payment method.

4.3. Order Modification

Once validated, the order can no longer be modified, including address, contents, etc.

4.4. Order Cancellation

A validated order cannot be cancelled, except within the framework of the right of withdrawal or in a case of force majeure provided for by French law.

Article 5 – PRICES

Prices are expressed in euros, all taxes included (TTC), excluding delivery fees.

Delivery fees are added when the order is validated.

Article 6 – PAYMENT TERMS

Payment is due in full when the order is placed via secure payment methods:

Bank card: Carte Bleue, Visa, Mastercard, American Express, and Shop Pay
PayPal
Bancontact

Bleexi collects payments through Shopify Payments.

Payment is only considered final after effective collection of the sums due.

Article 7 – DELIVERY

Products are shipped internationally to the address provided by the Buyer.

Bleexi cannot be held responsible in the event of an address error provided by the Buyer.

Products are shipped within the timeframes indicated by Bleexi, except in exceptional circumstances or in the event of stock shortage.

Delivery corresponds to the transfer of physical possession of the Product to the Buyer.

Article 8 – RECEIPT

Upon receipt, the Buyer must check the conformity of the Product as well as the absence of apparent damage, such as opened or damaged packaging, damaged product, etc.

Any reservation must be precise, detailed, and dated on the carrier’s delivery note.

Failing this, the Buyer must inform the carrier and send a copy to the seller no later than the first business day following delivery.

Photographic proof of the damage must be provided.

Depending on the case, the Buyer may obtain a free replacement or a refund.

In the event of non-conformity, the Buyer must submit a complaint to Bleexi in accordance with these GTCS.

Article 9 – TRANSFER OF OWNERSHIP AND RISKS

Transfer of ownership occurs only after full payment of the price.

Transfer of risks occurs when the Buyer physically takes possession of the Product.

Until delivery, the Products travel at Bleexi’s risk.

Article 10 – RIGHT OF WITHDRAWAL

In accordance with Article L.221-18 of the French Consumer Code, the Buyer has a period of fourteen (14) days from receipt of the Product to exercise their right of withdrawal, except for personalized or perishable products.

Return costs remain the responsibility of the Buyer.

Products that are:

Damaged
Dirty
Opened
Incomplete
Unsealed for hygiene reasons

cannot be refunded.

To exercise their right of withdrawal, the Buyer must send a clear request via their customer account or directly to Bleexi.

The refund will be made using the payment method used at the time of purchase.

Article 11 – NON-CONFORMITY

Any complaint relating to a delivery error or non-conformity must be made on the day of delivery or no later than the following business day.

Complaints must be sent by email or via the “Contact Us” section.

After validation, Bleexi will assign an exchange number.

Return costs will be covered by Bleexi only in the event of a delivery error.

Article 12 – BLEEXI’S LIABILITY – WARRANTIES

The Products comply with the applicable French regulations.

They benefit from the legal warranties of conformity and against hidden defects.

Article 13 – PROTECTION OF PERSONAL DATA

Bleexi collects and processes personal data in accordance with applicable regulations, in particular the GDPR.

Buyers have the following rights in particular:

Access
Rectification
Deletion
Objection
Portability
Restriction of processing

Requests may be sent to:

📧 contact@bleexi.com

Article 14 – MAINTENANCE AND IT SECURITY

Bleexi does not guarantee uninterrupted access to the Site.

Temporary interruptions may occur for maintenance, updates, or in cases of force majeure.

Article 15 – COOKIES

The Site uses cookies in order to improve:

Browsing
Performance
Usage statistics

The user may manage cookies from their browser settings.

Article 16 – INTELLECTUAL PROPERTY

All content on the Site is the exclusive property of Bleexi.

Any unauthorized use constitutes infringement and may engage the liability of its author.

Article 17 – COMPLAINTS

Any complaint must be sent to Bleexi by email or via the Site.

The parties will make every effort to reach an amicable resolution of the dispute.

Article 18 – APPLICABLE LAW

These General Terms and Conditions of Sale are governed by French law.

In the event of translation into another language, only the French version shall prevail in the event of a dispute.