Shipping Policy
Voici la traduction en anglais :
At Bleexi, we do everything we can to offer you reliable, fast, and transparent delivery.
⏱️ Processing Times
All orders are processed within 24 to 72 business hours, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email containing a tracking number.
🚛 Estimated Delivery Times
Delivery times vary depending on the destination:
France & Europe: 5 to 10 business days
International: 7 to 15 business days
⚠️ These timeframes are provided for informational purposes only and may vary depending on:
The carrier
Periods of high demand
Customs checks, for international shipments
💰 Shipping Fees
Shipping fees are automatically calculated at checkout, based on:
Your location
The selected delivery method
Free shipping offers may be available from time to time, such as special offers, bundles, or promotions.
📍 Order Tracking
As soon as your order is shipped, you will receive a tracking number by email, allowing you to track your package in real time.
If you do not receive this email, please check your junk mail folder, also known as spam.
📦 Lost or Delayed Package
If your package appears to be delayed or lost:
Check the tracking link
Please wait up to 15 business days after shipment
Then contact our customer service at the following address:
We will do what is necessary to find a quick solution, either reshipment or refund depending on the situation.
❌ Incorrect or Incomplete Address
Bleexi cannot be held responsible for packages that are not delivered due to an incorrect or incomplete address provided when placing the order.
Please carefully check your information before confirming your order.
📞 Customer Service
For any questions regarding the shipment of your order, you can contact us at:
⏱️ Response within 24 to 48 business hours.
